Unlike other restaurant equipment and supply companies, Instawares ships products to customers around the world. However, shipments to Canada are handled slightly differently than other international orders. As your Canadian order specialist, I’d like to share a few things you need to know when shipping an order from Instawares to Canada.
There are two basic methods for shipping Canadian orders: freight and UPS. You need a freight forwarding company for most international orders that ship freight. However, Canadian orders shipping via a freight carrier require only a broker to handle paperwork and fees. If you don’t have a broker, I can provide you with the names of some of the brokers that we have worked with in the past. Please note that there are additional fees associated with brokers and that these fees are not part of our prices. You will be responsible for paying any required broker fees in addition to the standard shipping charges. If your order is shipped UPS, you will not need a broker.
All other instructions for shipping international orders still apply for Canadian orders. If you need to ship to Canada, you will need to place your order by phone. To do so, simply call Instawares toll free at 1.800.892.3622. All calls and emails will be conducted in English. The minimum order amount for international orders is US $500, not including shipping. When placing an order for Canadian delivery, you will need to arrange your payment method in advance. Most international orders are paid via wire transfer. We also accept credit card orders over the phone for those paying with a valid U.S. credit card with a U.S. billing address.
Want an estimate? You can also request a quote before you buy by emailing me at firstname.lastname@example.org. Please include a list of the items you would like to purchase (minimum of US $500, please). For each item, provide the Product ID number (found on the product page under the product specifications), the quantity for each item, and the city, province, and postal code for the shipment’s destination. After I receive that information, I will email an estimate of your total cost, including shipping.
Still have questions? Please refer to our Step by Step Instructions for Placing an International Order for more details about shipping outside of the U.S or call us at 1.800.892.3622.
I look forward to making your Canadian shipping experience fast and easy.