Tag Archives: training

Table Waiting 101

TableWaiting101

Your wait staff members are a direct representation of your business and can make or break your guests’ dining experiences. Therefore, investing in proper training for wait staff can make a big difference in your profit margins. Devote adequate time and supervised practice to training before letting rookie team members take on waiting tables by themselves. Use the quick tips below to start the training process of new wait staff and increase your establishment’s revenue:

  • Look Presentable – Looking tidy and professional is essential to making a great first impression on guests. A clean, neat uniform represents your business in a positive light and makes staff easily recognizable to diners looking for assistance. Shop our selection of fashionable and functional Chef Works uniforms here.
  • Know the Menu – Knowledgeable wait staff makes all the difference. Being familiar with every menu item saves ordering time and allows wait staff to quickly notify guests of potential food allergies in dishes.
  • Suggest Companion Items – From dessert to wine, suggesting additional menu items not only increases revenue, but can introduce customers to a wider variety of menu offerings.
  • Manage & Multitask – Staff members should decrease trips back and forth from the kitchen and tables by combining tasks. Check on tables every few minutes to ensure guests have everything they need to enjoy their dining experiences.
  • Check for Accuracy – Before serving guests’ food, double check the order to make sure the dishes are cooked to their specifications. By employing this method, your wait staff can minimize customer complaints at your establishment.

Prepare for Health Inspections

Checklist

One of the most nerve-wracking experiences a restaurant owner can face is a health inspection. For many restaurant owners, the safety guidelines can be confusing and, at times, they may feel like their staff is unprepared for the review. Instead of dreading an upcoming evaluation, as restaurant owner, you can implement several practices beforehand to prepare you and your staff for the inspection.

  1. Check. Using a similar form that will be used to give your restaurant a health score during the inspection, examine your restaurant with unbiased eyes and run through the list of safety checkpoints yourself. Look for any problem areas that might be harmful to customers and cause you to score lower on the inspection.
  2. Talk. Remain open with your staff members about health inspections, the everyday safety practices expected out of them, and any concerns you have about an impending visit from the health inspector.
  3. Know. Prioritize and focus attention on the “trouble” areas in your foodservice operation and correct any employee safety mistakes.
  4. Train. Keep your employees up-to-date on current safety practices. Reinforce the importance of safe food handling and proper hand washing.
  5. Review. Check the local health codes for any special requirements in your specific area. Revisit past health inspections and make certain any docked points have been addressed and corrected for a forthcoming review.

By following these quick tips, your restaurant can soar above the expectations for the health inspection.