Over the past few years, the demand for food delivery service has increased with customers’ want for easily accessible foods. With trending mobile apps and online delivery options at a variety of food locations, offering delivery service to customers can increase your profit margin significantly. However, before offering a food delivery service at your establishment, ask yourself these four questions to make sure you are prepared.
1. Why should I consider adding a delivery service?
Delivery has been a growing trend since millennials have become a dominating force in the world. Millennials are dining out more often than previous generations and want their food options to be quick, convenient, and readily available.
2. How can I get food to my customers?
When offering delivery service, there are several different methods you can use to get your food products to your customers. Using routes with daily delivery or the traditional back-and-forth delivery method gives customers their meals based on demand and when ordered directly. These delivery methods are best for lower volume applications. However, you can utilize pick-up locations for delivering large quantities of food to a specific location, like a gym or school.
3. What software do I need to start a delivery service?
Consider adding a delivery option to your POS systems and mobile ordering. These systems can track and record delivery orders. Utilize online map technology to plan out the best routes for your drivers to conserve gasoline and cut delivery time.
4. Who should I hire onto my team for delivery?
When deciding whether to hire independent drivers or hourly employees, consult your local labor laws before making a decision. However, much of the decision relies on the amount of dependability and supervision you want over the drivers. Hiring hourly employees gives them the opportunity to be fully trained, wear the company uniform, and also entitles them to employee benefits. In contrast, hiring independent drivers creates more inconsistency in the labor force, but allows them to be paid by delivery drop instead of per hour.