Your wait staff members are a direct representation of your business and can make or break your guests’ dining experiences. Therefore, investing in proper training for wait staff can make a big difference in your profit margins. Devote adequate time and supervised practice to training before letting rookie team members take on waiting tables by themselves. Use the quick tips below to start the training process of new wait staff and increase your establishment’s revenue:
- Look Presentable – Looking tidy and professional is essential to making a great first impression on guests. A clean, neat uniform represents your business in a positive light and makes staff easily recognizable to diners looking for assistance. Shop our selection of fashionable and functional Chef Works uniforms here.
- Know the Menu – Knowledgeable wait staff makes all the difference. Being familiar with every menu item saves ordering time and allows wait staff to quickly notify guests of potential food allergies in dishes.
- Suggest Companion Items – From dessert to wine, suggesting additional menu items not only increases revenue, but can introduce customers to a wider variety of menu offerings.
- Manage & Multitask – Staff members should decrease trips back and forth from the kitchen and tables by combining tasks. Check on tables every few minutes to ensure guests have everything they need to enjoy their dining experiences.
- Check for Accuracy – Before serving guests’ food, double check the order to make sure the dishes are cooked to their specifications. By employing this method, your wait staff can minimize customer complaints at your establishment.